When setting up pricing options for a service plan, there are multiple options you can specify for a given line item.
To find these options:
Go to your Service Plan
Select a Pricing Option
Scroll down and expand the Advanced Settings section
⏱️ Add Estimated Time Calculation
Based on the type of pricing you are using, you can estimate how long the service will take overall (Flat Rate pricing types) or by the unit interval (Dynamic Range or Per Unit pricing types).
Important Note: This is an internal field only, the customer does not see this.
💡 Display Pricing Prompt and value in Additional Details
When enabled, underneath the pricing section on the proposal, the customer will see the pricing prompt and value entered.
‼️ Notice Banner
Adds a banner at the top of the proposal boxed in with a heavy black line.
Commonly used for Compliance.
Important Note: Banners stack in priority order: pricing option (this one), then service plan, then proposal template. When multiple banners share the same text, only the highest-priority one is shown, so identical content never repeats.
❓ Conditional
✍️ Require Drawing
When enabled, the team member creating the proposal is required to complete a drawing before the proposal can be previewed and/or sent.
🔏 Require Drawing Signature
When enabled, the customer is required to sign the drawing before the proposal can be accepted.
🛒 Products
For further clarification about which product(s) will be used for the service, choose from the multi-select list.
Tip: Products can be managed within Settings > Custom Settings > Products
🎦 Video
Add the URL, upload your own file, or select from the Media Hub. Customers can watch the video from the pricing option on the proposal.
🖇️ Attached PDFs
Upload, drop, or select PDFs from the Media Hub that should automatically attach to the proposal when this line item is selected.
Common Examples: Prep Sheet, Consumer Information Sheet, Additional Product/Informational Sheets, etc.
Tip: Go to Media Hub > Documents > Include Global Files (select the checkbox) to see the 200+ options we have pre-loaded into the system!
📋 Forms
You must already have forms set up in your account to attach them here.
To add forms to your account:





