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Team Member Access Roles and Permissions

Updated over 5 months ago

Access Roles

Standard

  • Typically used for team members that only send proposals (e.g. Sales Reps)

  • Can only view and interact with their own proposals

  • Can only report on their own proposals

  • Cannot edit service plans, templates, or company settings

Team Supervisor

  • Only available if using the “Teams” functionality

  • Can oversee a team of Standard users

    • View and edit the team’s proposals

    • Manage team members within their assigned team

  • Can report on assigned team’s proposals

Manager

  • Can view all team member’s proposals for their assigned location(s)

  • Can edit service plans and templates for their assigned location(s)

  • Can manage team members for their assigned location(s)

  • Can report on all proposals within their assigned location(s)

Owner

  • Can perform all functions within Smarter Launch

  • Not specific to a location; can view/edit all location proposals, service plans, templates, etc...


Other Team Member Permissions

There are two other options within a team members profile that you can turn on or off

  1. Require proposals to be approved by supervisor/manager/owner

    1. This option requires proposals created by a "Standard" user to be approved and sent by a higher level access role

    2. It will select the first team supervisor, manager, or owner and ask for them to review the proposal and send it.

  2. Allow user to modify line items within a proposal

    1. Deselecting this option, limits what a "Standard" users can do on step 2 of proposal creation

    2. They are unable to edit existing or new line items on a proposal

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